If you can not find your Saphe in the app under Devices, you should first check that:
- Your Saphe is nearby
- There are no other phones or tablets that can be connected to your Saphe
- That your Saphe is on
| Saphe One | Saphe One+ | Saphe Drive | Saphe MC |
|---|---|---|---|
 |  |  |  |
- Make sure that Bluetooth is turned on on your phone
- See if you can connect to your Saphe now. It may take up to 30 seconds before you can see it under Devices: How to connect to a Saphe
- If it still does not show up, try restarting your phone
- iPhone: Restart iPhone
- Still Can't Find Your Saphe?
- Android: Clear Bluetooth data - Android
- iPhone: Reset Network Settings - iPhone
- If you, after this, still can not find your Saphe in Devices, Contact support