If you have any questions or problems that have not been answered or solved using one of our guides, please contact Saphe support.
You can contact us by clicking the "New Support Ticket" button above this guide (this is not required, if you have already sent us an e-mail), or call us at +44 3308 080737. If you call us about problems with your Saphe, please be ready with your Saphe device and your phone so we can help you as soon as possible.
In case of technical problems
When addressing a technical issue, we will most often inquire about:
- A short summary of what it is you are experiencing?
- Which Saphe traffic alarm are you using? - What is my Saphe called?
- Which phone do you use?
- What have you attempted in order to solve the problem?
We ask these question to find out where the error is and what opportunities we have to correct it.
Opening hours (UTC+1):
- We are closed on public holidays unless stated otherwise on our support page.