My Saphe will not pair with the phone. The pairing will not be approved

If your Saphe is turned on and is found under "Unknown Devices" / "Other Devices", and stays for a long time on "Approve" and then stops,  but your Saphe is not paired with the phone (it is shown under "Paired Devices" when paired), this is often because the connection can not be authenticated. 


This can usually be solved by: 

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