There may be several reasons why your Saphe does not give an alarm. We will look at the criteria that must be met for your Saphe to produce an alarm; what c...

The Saphe Link app calculates speed based on the phone's GPS, and this places some demands on the accuracy of the data provided by the phone's GPS...

Some users experience that their Saphe device loses connection to the phone when they e.g. receives a call on the phone. Often, Saphe reconnects the device ...

If you don't see any alarms on the map, there may be two reasons why:  Either they are turned off in the app or there are none of the set alarms with...

A Saphe device must be connected via the Saphe Link app and can not be connected via the phone's Bluetooth list.  This is because the app contains a co...

If your Saphe is turned on and is found under "Unknown Devices" / "Other Devices", and stays for a long time on "Approve" and ...

Start by checking that your Saphe is on: Saphe One+Saphe DriveSaphe MC Now check that the Bluetooth is turned on, on your phone If the Bluet...

If you are unable to connect to your Saphe, you will not be able to receive alarms, so it is important that your phone and Saphe are connected. Check ou...