Error

If I don't get an alarm when I should?
There may be several reasons why your Saphe does not give an alarm. We will look at the criteria that must be met for your Saphe to produce an alarm; what c...
Wed, 27 Jan, 2021 at 1:03 PM
The speed Is not shown, or is incorrect
The Saphe Link app calculates speed based on the phone's GPS, and this places some demands on the accuracy of the data provided by the phone's GPS...
Tue, 26 Jan, 2021 at 9:55 AM
My Saphe loses connection when I get a call
Some users experience that their Saphe device loses connection to the phone when they e.g. receives a call on the phone. Often, Saphe reconnects the device ...
Thu, 28 Jan, 2021 at 2:37 PM
There are no alarms to see on the map
If you don't see any alarms on the map, there may be two reasons why:  Either they are turned off in the app or there are none of the set alarms with...
Wed, 27 Jan, 2021 at 11:42 AM
The connection to my Saphe is being rejected
A Saphe device must be connected via the Saphe Link app and can not be connected via the phone's Bluetooth list.  This is because the app contains a co...
Thu, 28 Jan, 2021 at 2:13 PM
My Saphe will not pair with the phone. The pairing will not be approved
If your Saphe is turned on and is found under "Unknown Devices" / "Other Devices", and stays for a long time on "Approve" and ...
Thu, 28 Jan, 2021 at 4:15 PM
My Saphe is paired but will not connect
Start by checking that your Saphe is on: Saphe OneSaphe One+Saphe DriveSaphe MC Now check that the Bluetooth is turned on, on your ...
Mon, 15 Feb, 2021 at 4:46 PM
Can't connect to my Saphe
If you are unable to connect to your Saphe, you will not be able to receive alarms, so it is important that your phone and Saphe are connected. Check ou...
Thu, 28 Jan, 2021 at 10:38 AM