This may mean that there is a defect in your Saphe, but there may be a quick fix for it:
- Connect your Saphe One to your phone: How to connect to a saphe
- Open the Saphe Link app
- Select Menu
- Select Alarms
- Select an Alarm
- Find Saphe Device
- Press Test Alarm
- If your Saphe is connected, it will now play the alarm.
- If it only flashes but does not sound: Contact Support
- If it makes a sound, the battery may need to be replaced: Battery and battery change