The Saphe One+ does not make a sound but flashes on alarm

This may mean that there is a defect in your Saphe, but there may be a quick fix for it:

• Connect your Saphe One to your phone: How to connect to a saphe

• Open the Saphe Link app 
  • Select Menu
  • Select Alarms
  • Select an Alarm
  • Find Saphe Device
  • Press Test Alarm 
    • If your Saphe is connected, it will now play the alarm.

• If it only flashes but does not sound: Contact Support
• If it makes a sound, the battery may need to be replaced: Battery and battery change