What is a log file?
Log files are files that contain information about activities. In log files we can see, e.g. whether alarms have been given, when, where, how accurate the GPS was, whether there was a Bluetooth connection, etc.
The log file is associated with the specific app, and therefore does not provide any information that can identify the user of the Saphe Link app, and is used exclusively by Saphe to find any problems and errors so that they can be fixed - by default log files are not sent from The Saphe Link app, unless the user presses the "Submit" button, or turns on "Send automatically" in the Saphe Link app.
How do I send a log file?
To send a log, do the following:
- Go to the app
- Select Menu
- Select Information
- Press Send, to send the latest log file