iPhone

The app needs to be opened before my Saphe works - iPhone
Does your Saphe only work when you open the app? Do you not get any alarms? Does your Saphe Drive display a GPS pin icon with a dash over it? These ar...
Thu, 28 Jan, 2021 at 2:15 PM
Restart iPhone
Restarting an iPhone, or in this case a "Soft Reset", as it is also called, restarts the phone automatically and refreshes settings and memory on ...
Thu, 18 Feb, 2021 at 2:30 PM
Restart and reset location services - iPhone
Are you experiencing challenges with the Saphe Link app not finding your location, or the speed being inaccurate? Then you can try restarting location.  He...
Fri, 29 Jan, 2021 at 4:31 PM
Disable Low Power Mode on iPhone
If your Saphe often loses connection to your iPhone or does not automatically connect, it may be because the phone's power saving feature is turned on,...
Fri, 29 Jan, 2021 at 1:28 PM
Alarms when the screen is turned off
In order for the Saphe app to update alarms while you drive and have the screen turned off, it is necessary for the app to have permission to refresh in the...
Mon, 15 Feb, 2021 at 2:00 PM
I can not find my Saphe in the app
If you can not find your Saphe in the app under Devices, you should first check that: Your Saphe is nearby There are no other phones or tablets that can ...
Mon, 15 Feb, 2021 at 2:50 PM
My Saphe does not connect automatically - iPhone
If your saphe doesn't automatically connect to your iPhone, it's often because the app doesn't run in the background as it should. Please...
Fri, 8 Jan, 2021 at 3:20 PM
Change the Bluetooth channel for alarms
Do you find that the car's system stops playing radio, or whatever it is doing, when you get an alarm from your Saphe? In that case, it's probably...
Fri, 29 Jan, 2021 at 2:10 PM
Reset Network Settings - iPhone
NOTE: When resetting network settings, you will need to reconnect to WiFi networks and Bluetooth devices. Go to Settings > General Select "Res...
Fri, 29 Jan, 2021 at 4:54 PM
Delete Saphe Link and reinstall - iPhone
Normally, when you remove an app, old data from the app may be left on the phone, which is available again if the app is reinstalled later. To ensure that t...
Fri, 29 Jan, 2021 at 1:26 PM