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iPhone

My saphe only works properly if I open the saphe link app - Set Location Service to Always
Does your saphe only work properly when you open the saphe link app? Are you not receiving any alarms? Does your Saphe Drive display a GPS needle icon with ...
Mon, 23 Mar, 2020 at 10:52 AM
Restart iPhone
If you have an iPhone 6S or older, do the following: Hold down the POWER button and the HOME button simultaneously until the screen goes out and the Apple l...
Mon, 23 Mar, 2020 at 2:21 PM
Speed is inaccurate - reset location on iPhone
Do you experience issues with finding your location, or is the speed in the app inaccurate? Then you can try restarting location. Here's how you do it:...
Wed, 18 Mar, 2020 at 11:47 AM
Lost connection? - Turn Power saving feature off
If your Saphe often loses connection to your iPhone or does not automatically connect, it may be because the phone's power saving feature is turned on,...
Wed, 18 Mar, 2020 at 9:49 AM
Alarms when the screen is turned off
In order for the Saphe app to update alarms while you drive and have the screen turned off, it is necessary for the app to have permission to refresh in the...
Tue, 17 Mar, 2020 at 3:53 PM
The App does not show my saphe unit
If you are experiencing challenges connecting to your Saphe or even finding it on the list of devices in the saphe link app at all, a reset of the network s...
Wed, 18 Mar, 2020 at 8:34 AM
My iPhone does not connect automatically to my saphe device
If your saphe doesn't automatically connect to your iPhone, it's often because the app doesn't run in the background as it should. Please...
Wed, 18 Mar, 2020 at 9:58 AM