Issues

After updating Saphe Drive does not connect to my phone
First check that the update is complete:  Update your Saphe device If the update is complete and you still cannot connect your Saphe Drive to your phone...
Mon, 15 Feb, 2021 at 4:38 PM
Firmware update fails
If the update of your device fails, there may be various reasons for it. We have slightly different solutions. The update does not start In some cases,...
Thu, 28 Jan, 2021 at 3:18 PM
Saphe Drive does not start
Check that your Saphe Drive can turn on. Turn Saphe Drive on and off If it does not turn on after this, try setting it to charge for at least 10 m...
Thu, 28 Jan, 2021 at 9:52 AM
The screen on my Saphe Drive is frozen
There may be several reasons to why the screen on Saphe Drive freezes. Basically, what happens is that the traffic alarm has become unable to refresh the sc...
Wed, 27 Jan, 2021 at 11:56 AM
Saphe Drive shows a GPS pin with a dash across it (GPS issues)
The following symbol, which can be displayed on the Saphe Drive screen, means that the app does not have access to the GPS. There may be several reasons for...
Thu, 28 Jan, 2021 at 11:34 PM
My Saphe Drive often turns off by it self
The Saphe Drive screen uses a different technology than the one you find in various phones, televisions, computer screens and more. This means that it does ...
Fri, 8 Jan, 2021 at 3:42 PM