If you have trouble connecting your phone to your Saphe and you have tried our other solutions, then you can clear your cache and data for Bluetooth. However, after you do this, you will need to reconnect your Bluetooth devices. To do this, do the following:


  • Go into settings
  • Tap 'Apps' (may be slightly different on different phones)
  • Tap the menu or "More" (may also vary)
  • Tap "Show system processes"
  • Find and tap the "Bluetooth" app
  • Tap 'Storage'
  • Tap 'Clear cache'
  • Tap 'Clear data'
  • Tap "OK"
  • Restart your phone